Shipping info
Delivery Services DSWS Solar distribution centre is in Crawley, West Sussex. We can deliver to any address in the UK Parcels Small items as part of a consignment, up to 90kg total are sent using TNT or DPD Local - each offers different timed deliveries. Mounting Rails, pallets and lithium-ion batteries cannot be sent by these carriers. Pallets, Mounting Rails and Lithium Ion Batteries SW Group Logistics can deliver any combination of rails, pallets and lithium-ion batteries for Monday to Friday delivery. Items will need to be palletised to reduce the risk of damage in transit. These services are charged per pallet and by weight and number of rail bundles The Pallet Network can also deliver palletised goods, they are unable to carry lithium-ion batteries or rails. Dedicated Delivery Rails and pallets can also be sent together with dedicated deliveries. Local and national services are available and are charged by the mile with an additional cost for timed deliveries. Orders over 1800kg require a dedicated truck- price is provided on quote request Timed deliveries. * Pallets, rails and li-ion batteries can be delivered in time bands –8 a.m. to 10:30 a.m., and 8 a.m. to 12:30 p.m. Customers must ensure someone is on site throughout the time band to take delivery, as vehicles cannot wait (as it delays subsequent deliveries). Parcel deliveries can be arranged pre 9am, 10:30am and 12pm. All timed services incur an additional charge and are not available to all post codes. *All timed deliveries are target times; they are not guaranteed. DSWS Solar will not accept any claims or liability for timed deliveries that fail to arrive up to one hour after the target time. Access and Drop-off SW Group deliveries are usually delivered on articulated trucks. Any access issues at the site should be highlighted to your Order Processor, so that a smaller vehicle can be arranged. Please note: Delivery drivers will unload shipments to the nearest point safely accessible with a pallet truck. Drivers will not unpack, or shift loads by hand